the platform
From the first inquiry to the guide's paycheck.
One system for the whole operation. Not a booking widget with add-ons, and not four tools you reconcile on Sunday night.
The reason it is one system and not eight
A booking is a client, a trip, a guide, a payment, a waiver, and a line in your permit reporting. When those live in different tools, you are the integration — every evening, by hand, from memory.
So the whole thing is one system. The trip knows the guide, the guide’s pay comes from the trip, and permit season is a download because the season recorded itself as it happened.
the platform
Nine parts, one operation
Booking
Online booking that works while you are on the water, and a shop front where anyone on your team can take a booking without asking you first.
Trips and scheduling
Every trip, every guide, every location on one calendar — day trips and multi-day camps in the same view, because they compete for the same people and the same boats.
Guides
Guides get their availability, assignments, and the meeting time and place on their phone before they leave the house. Onboard them once as 1099 contractors, and pay automatically for the trips they actually ran.
Payments and payroll
Take payment however your clients want to pay, pay your guides without a Sunday night spreadsheet, and keep every card fee you already negotiated.
Permits and waivers
Use reporting that accumulates with the trips all season, waivers signed before arrival, and the documents your compliance depends on read for you instead of retyped.
Clients
One record per person, with every trip, payment, note, and message on it — and a portal that handles the paperwork so your first conversation on the water is not about forms.
Teams and locations
Roles that match how a real crew works, and multiple shops, lodges, or businesses under one roof without three logins and three client lists.
Analytics
Revenue, utilisation, repeat rates, and the trips that actually make money — from the operation itself, not from a spreadsheet you rebuild every winter.
the part that is not software
The platform is half of it
We migrate you, we set it up, we train your guides, and we usually reach you before you know something needs attention. That is not a support tier you buy — it is how we work, on every plan.
proof
Operations running on Brindlechute today
See it with your own operation in it
Thirty minutes, your real calendar and your real rates. We build your operation in front of you rather than showing you a demo account.