for charter operations
The weather calls it. Everything else should follow by itself.
Boats, captains, and mates on one calendar, with the deposits, the terms, and the reschedule handled the same way every time.
the difference
You reschedule more than any other kind of operation
A river guide loses a day to weather. A charter captain loses days to weather all season, and every one of them means calls to a client, a mate, and probably a second party who was hoping to move into that slot.
Most software treats a cancellation as an exception. For you it is Tuesday, so it has to cost one action.
what we run
The dock, the boat, and the books
Boats as the thing being booked
Half days, full days, and the second boat. Capacity is the vessel and the captain, and the calendar treats it that way.
The weather call
Cancel or move a trip and everything moves with it — the captain, the mate, the client, the itinerary, the notifications. One action, not six phone calls.
Deposits and no-shows
Take the deposit at booking with your cancellation terms attached, so the awkward conversation has already happened in writing.
Captains and mates
Different roles, different rates, different days. Paid off the completed trip, with 1099s accumulating across the season.
Licences and safety compliance
Captain credentials and vessel documents tracked with expiry dates, so nothing lapses quietly between seasons.
The walk-up and the dock
Anyone at the shop or on the dock can take a booking and see real availability, so a full phone never costs you a trip.
one action
What happens when you make the call
You move the trip. That is the whole job — the rest of this happens because the trip knows who was on it.
- The client hears about the weather call from you, not from the dock at 5 a.m.
- The mate who was on that trip is freed up, and can see it
- The deposit, the terms, and what happens next are on the record
- The rebooked date comes with the same guest details, not a fresh set of forms
proof
Operations running on Brindlechute today
Ask us on the demo to introduce you to a charter operation running on Brindlechute. We would rather you heard it from a captain than from us.
Running more than boats?
Charters plus a lodge, or charters plus a freshwater program, is one business with two vocabularies.
Bring us your worst week of weather
Show us a week where half the trips moved. We will show you what that week costs in Brindlechute.